>How long does it take to be reimbursed?

How long does it take to be reimbursed?

Don’t forget that you are responsible for the return of your parcel until it arrives in our premises. You should expect to wait for 14 working days before it reaches us. An e-mail will then be sent to you informing you that your return has been safely received.

Your return will be processed within 4 working days of its receipt and a confirmatory e-mail will be sent to you. Our returns procedure means that we are obliged to reprocess your returned article before reimbursing it. After this check we will reimburse your parcel.

No purchase from our on-line boutique may be exchanged or reimbursed in our boutiques in France or with our retailers.