Site Map
Pages
What's new
Collections
Colors
Materials
Products
Collection Amandine
Collection Angele
Collection Bea
Collection Camille
Collection Clara
Collection Dannie
Collection Elsa
Collection Emma
Collection Flo
- FLO gypsy post ER medium(blue)
- FLO gypsy post ER(fuchsia)
- FLO long stitch french hooks (amazonite)
- FLO long stitch french hooks(blue)
- FLO long stitch french hooks(fuchsia)
- FLO oval post ER(amazonite)
- FLO oval post ER(blue)
- FLO oval post ER(fuchsia)
- FLO small gypsy post ER (amazonite)
- FLO small gypsy post ER(blue)
Collection Isabelle
Collection Janna
Collection Juliette
Collection Katy
Collection Koralie
Collection Lauren
Collection Leelou
Collection Lisa
Collection Lise
Collection Livia
Collection Melissa
Collection Mia
Collection Nina
FAQ
Questions
- Can I cancel a delivery?
- Can I order without risk?
- Can you deliver to work addresses?
- Have you any physical shops?
- How can I contact customer services?
- How can I exchange my jewel?
- How can I find a previous collection on the website?
- How can I get an invoice?
- How can I look for an article in particular?
- How can I pay for my order?
- How can I prove my identity if I’ve lost my password?
- How can I return an article?
- How do I add a new address?
- How do I create my account?
- How do I use a promotional code?
- How do you deliver?
- How does express delivery work?
- How does standard delivery work?
- How long do my articles stay in my basket?
- How long does it take to be reimbursed?
- How long have I got to send back my parcel?
- How quickly is my order dispatched?
- How should I look after my Franck Herval jewels?
- I made a mistake in my return request, what should I do?
- I made several orders during the day, can I group them together?
- In what cases are my transport costs reimbursed?
- Is it possible to modify or cancel an order ?
- Is it possible to modify or delete my account?
- There is an article missing in my order, what should I do?
- To which countries do you deliver?
- What are cookies?
- What are the security and confidentiality rules?
- What are the tariffs and deadlines for dispatch?
- What guarantee is provided with Franck Herval jewels?
- What happens if I’m absent for the delivery?
- What is the difference between the wish-list and my basket?
- What is the quality of your products?
- What means of payment are accepted?
- What should I do if my order is late?
- What should I do if my product has a defect?
- Where can I find further information on a product?
- Where is my order?
- Why can’t I connect with Facebook connect?
- Why don’t I receive any e-mails?
