- FLO gypsy post ER medium(blue)
- FLO gypsy post ER(fuchsia)
- FLO long stitch french hooks (amazonite)
- FLO long stitch french hooks(blue)
- FLO long stitch french hooks(fuchsia)
- FLO oval post ER(amazonite)
- FLO oval post ER(blue)
- FLO oval post ER(fuchsia)
- FLO small gypsy post ER (amazonite)
- FLO small gypsy post ER(blue)
- Can I cancel a delivery?
- Can I order without risk?
- Can you deliver to work addresses?
- Have you any physical shops?
- How can I contact customer services?
- How can I exchange my jewel?
- How can I find a previous collection on the website?
- How can I get an invoice?
- How can I look for an article in particular?
- How can I pay for my order?
- How can I prove my identity if I’ve lost my password?
- How can I return an article?
- How do I add a new address?
- How do I create my account?
- How do I use a promotional code?
- How do you deliver?
- How does express delivery work?
- How does standard delivery work?
- How long do my articles stay in my basket?
- How long does it take to be reimbursed?
- How long have I got to send back my parcel?
- How quickly is my order dispatched?
- How should I look after my Franck Herval jewels?
- I made a mistake in my return request, what should I do?
- I made several orders during the day, can I group them together?
- In what cases are my transport costs reimbursed?
- Is it possible to modify or cancel an order ?
- Is it possible to modify or delete my account?
- There is an article missing in my order, what should I do?
- To which countries do you deliver?
- What are cookies?
- What are the security and confidentiality rules?
- What are the tariffs and deadlines for dispatch?
- What guarantee is provided with Franck Herval jewels?
- What happens if I’m absent for the delivery?
- What is the difference between the wish-list and my basket?
- What is the quality of your products?
- What means of payment are accepted?
- What should I do if my order is late?
- What should I do if my product has a defect?
- Where can I find further information on a product?
- Where is my order?
- Why can’t I connect with Facebook connect?
- Why don’t I receive any e-mails?